1. Introduction
Welcome to LicenseUp ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully. If you disagree with its terms, please stop using the App.
2. Information We Collect
We may collect the following categories of information:
- Account information: If you sign in with Google or create an account, we collect your name, email address, and profile photo.
- Usage data: We collect information about how you interact with the App, including quiz attempts, scores, streaks, XP earned, and features accessed.
- Device information: We may collect your device type, operating system version, unique device identifiers, and mobile network information.
- Purchase information: If you make an in-app purchase, the transaction is processed by Google Play Billing. We receive confirmation of the purchase but do not store your payment card details.
- Crash reports: We collect diagnostic data (crash logs, error reports) to improve app stability, which may include technical information about your device.
We do not collect your precise GPS location or sell your personal information to third parties.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App.
- Track your learning progress, streaks, and XP across sessions.
- Process and verify in-app purchases via Google Play Billing.
- Send you optional notifications about streaks, reminders, or app updates (you may opt out at any time in device settings).
- Analyze usage patterns to improve content quality and user experience.
- Detect, prevent, and address technical issues or abuse.
- Comply with legal obligations.
4. Google Play Billing
LicenseUp offers optional premium features through in-app purchases powered by Google Play Billing. All payment processing is handled directly by Google. We do not have access to your credit card number, billing address, or other payment details. For information on how Google handles payment data, please review Google's Privacy Policy at policies.google.com/privacy.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:
- Service providers: Trusted third-party vendors (e.g., Firebase for analytics and crash reporting) who assist in operating the App, subject to confidentiality obligations.
- Legal requirements: If required by law, regulation, or legal process (such as a court order or government request).
- Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Protection of rights: To enforce our Terms of Service or protect the rights, property, or safety of LicenseUp, our users, or others.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the App's services. If you request deletion of your account (see Section 8), we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or compliance purposes.
7. Security
We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Data Deletion
You have the right to access, correct, or delete the personal information we hold about you. To request deletion of your data or your account, please contact us at:
We will respond to your request within 30 days. Please include "Data Deletion Request" in the subject line. You can also delete your account directly from the App's settings menu.
9. Children's Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will take steps to delete such information.
10. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the App. Your continued use of the App after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
LicenseUp Support
Email: jaimemcg.app@gmail.com